Privacy Policy

This policy explains how Spryxellufrozar processes personal data in line with the General Data Protection Regulation and the Dutch GDPR Implementation Act.

Data Controller

Website owner: Spryxellufrozar

Domain: spryxellufrozar.world

Address: Amsterdamsestraatweg 640, 3555 HX Utrecht, Nederland

Email: help@spryxellufrozar.world

Phone: +31302451667

Scope of Data Processing

We process contact form data, communication records, consent choices, and technical security logs required for stable and secure website operation.

Data We Collect

We collect name, email, optional phone number, message text, and cookie preferences. We may process IP address and browser metadata for fraud prevention and operational security.

Purposes of Processing

Data is used to respond to requests, provide customer communication, manage order support, meet legal obligations, and maintain website security and service quality.

Legal Basis

Processing is based on consent, performance of pre-contractual communication, legal obligations, and legitimate interests where proportionate and lawful.

Data Retention

Contact and support records are retained for up to 24 months unless legal retention rules require longer storage. Security logs are retained for up to 12 months.

User Rights

Users may request access, rectification, erasure, restriction, objection, and data portability. Consent can be withdrawn at any time for future processing.

Complaint Rights

If concerns cannot be resolved directly, users may file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Security Measures

Security includes HTTPS transport, limited access controls, data minimization, and periodic review of technical and organizational safeguards.

International Transfers

When transfers outside the EEA occur, lawful safeguards such as adequacy decisions or standard contractual clauses are applied.